Refund Policy

“Illustrators Tsushin School English” (hereinafter referred to as “the School”) hereby establishes this Privacy Policy regarding the handling of users’ personal information in connection with the services provided by the School (hereinafter referred to as “the Services”).

1. Information We Collect

In providing the Services, the School may collect the following information:

Name, including pen name
Email address and telephone number
Details of inquiries and communications relating to enrollment or participation in the School
Payment-related information
Credit card numbers and other payment details are managed by the payment service provider and are not retained by the School.
Device information, log data, cookies, and similar technologies, including IP address, browser information, browsing history, and date and time of access

2. Purposes of Use

The School uses the information it collects for the following purposes:

To provide and operate the Services, verify users’ identities, and manage enrollment and participation
To respond to inquiries, communicate with users, and provide important notices
To process billing, payments, refunds, and other related administrative matters
To improve the Services, enhance quality, and analyze usage
To prevent unauthorized or fraudulent use and ensure security
To address conduct that violates applicable laws, regulations, or the Terms of Use

3. Disclosure to Third Parties

The School will not disclose personal information to third parties except in the following circumstances:

When the individual has given consent
When disclosure is required by law
When disclosure is necessary to protect a person’s life, health, or property and it is difficult to obtain the individual’s consent
When information is provided to a service provider within the scope necessary to fulfill the purposes of use, such as for payment processing

4. Use of Cookies and Similar Technologies

The School may use cookies and similar technologies to improve the usability of its website and analyze website traffic.

Cookies do not directly collect information that personally identifies users. Users may disable cookies through their browser settings; however, doing so may prevent certain features of the website from functioning properly.

5. Security Measures

The School implements necessary and appropriate security measures to prevent the leakage, loss, damage, unauthorized access, or other improper handling of personal information.

6. Changes to This Privacy Policy

The School may revise this Privacy Policy in response to changes in applicable laws and regulations, modifications to the Services, or other circumstances.

Any revisions will take effect upon being posted on this page.

7. Contact Information

For inquiries regarding this Privacy Policy, please contact us using the information below.

Business Name: Mori Illustration Office
Contact Person: Ryuichiro Mori
Email Address: iratsu@moriillustration.net
Telephone: +81-42-452-5150
Address: 1-3-1 Izumicho, Nishitokyo-shi, Tokyo, Japan